Privacy Policy

Last updated: 02/10/2026

Noble HVAC Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or communicate with us.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Address (when requesting service)

  • Any information you voluntarily submit through contact or service request forms

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our website

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Schedule and manage HVAC services

  • Communicate with you regarding appointments, estimates, or updates

  • Send service-related messages, promotions, or reminders (only if you opt in)

  • Improve our website and services

  • Comply with legal and regulatory obligations

We do not sell your personal information.


3. SMS Communications & Opt-In Policy

If you provide your phone number and opt in to receive SMS communications:

  • You may receive appointment reminders, service updates, and promotional messages

  • Message frequency may vary

  • Message and data rates may apply

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

Your consent to receive SMS messages is not a condition of purchase.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage

  • Improve website functionality and user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.


5. Data Sharing & Third Parties

We may share your information only with:

  • Service providers that assist with website hosting, analytics, communication, or operations

  • Legal or regulatory authorities when required by law

Mobile information (SMS data) is never shared with third parties for marketing or promotional purposes.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While no method of transmission over the Internet is 100% secure, we strive to protect your information using industry-standard practices.


7. User Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for communications

To exercise these rights, please contact us using the information below.


8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.


10. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Noble HVAC Services
📍 2 Radcliffe Street, Charleston, SC 29403
📞 (843) 333-1507

Mobile Information Sharing

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties for marketing or promotional purposes.

Mobile information may only be shared with service providers strictly as necessary to deliver SMS communications on our behalf (such as messaging platforms), and only in accordance with applicable laws and confidentiality obligations.